Before you start
- Have internet access, access to texts on your registration number, your own physical card and identification if the app requests it.
- Keep your physical card and some cash as backups. Wallet setup, issuer approval and merchant acceptance are separate checks.
Register and add a card
- 1
Install and register
Install Alipay from your phone’s official app store and register with your own number. An overseas number can be used before you arrive in China.
- 2
Find Bank Cards
Open Me → Bank Cards and enter the information requested. Eligibility depends on the card network and issuer.
- 3
Complete the requested checks
If identity or bank checks appear, complete them inside the app or the bank’s official flow. Never give a helper your verification codes.
Paying at a merchant
When a merchant displays a QR code, use Scan; confirm the amount if you must enter it. When the cashier uses a scanner, show your payment code instead.
Review the merchant, RMB amount and selected card before confirming, then check the transaction record. If a payment is pending, check its status before trying again to avoid paying twice.
If setup fails
- No text message: check your country code, number and ability to receive texts. This is separate from card eligibility.
- Card or payment declined: note the exact error and contact in-app support or the issuer as appropriate. Do not repeatedly submit conflicting identity information.
- For interface images, open the official setup guide in Sources. This page summarises documented instructions and does not claim an in-person setup test.
Check before you go
Menus, card eligibility, fees and limits can change. Follow the current app and issuer prompts; a linked card is not a guarantee of payment.
Common questions
Do I need a Chinese phone number?
The official setup guidance supports registration with an overseas number. Keep access to that number for verification texts.
Where do I check fees and limits?
Check the payment confirmation, account notices and issuer terms. Our payment overview explains baseline rules and backup options.
Read next & sources
Sources
- Mobile payment setup guidance with interface imagesShanghai Government
- Payment methods for foreign visitorsShanghai Government
Sources support the relevant rules, last reviewed 10 Oct 2026. Routes, budgets and practical suggestions are editorial guidance, not official guarantees. Recheck rules and service availability before travelling.